Certified Professional Business Coach at Broad insights
December 2013 - Present | Greenville, SC
Deployed to help successful business leaders reach maximum potential in ten key areas. (Strategic Planning and Alignment; Leadership; Marketing; Revenue [Sales]; Customer Service; Human Resources; Business Processes; Procedures, and Systems; Financial Management; Personal Effectiveness; Succession and Exit Planning) Deployed for servant leadership as a fractional or transitional CBO, CIO, CMO, or CRO.
All coaches at Broad Insights are members of the PBCA, North America’s Premier Alliance of Independent Business Coaches.
Chief Brand Officer at Bob Jones University
November 2012 - March 2013
Chief Brand Officer of large Christian University employing 1,500 and matriculating 3,000 students. Selected by Executive Vice President for Academic Affairs to take a newly created role responsible for meeting the university's enrollment objectives, positioning the perception of the university for long-term growth, and helping to achieve its overall vision. The role was created to align, consolidate, and focus eleven siloed departments (over 100 employees) under a unified strategic plan. Managed all channels to the marketplace, including Enrollment Planning, Financial Aid, Public Relations, Marketing, Website, Creative Services, Media Productions (Photo+Video services), and Constituent Services. In five months, negotiated and maintained lead external marketing agency relationship, completed business unit realignment, and collaboratively completed two-year strategic marketing plan.
Dean of Distance Learning at Bob Jones University
January 2011 - November 2012
Selected by senior leadership to serve as Dean of Distance Learning. Created and implemented a strategic business plan for all aspects of distance learning; including Center for Distance Learning personnel; distance learning program and content creation; and distance learning marketing, student recruitment, and student services. In the space of two years, successfully drafted and met business plan objectives. Initiated project teams and implemented project team recommendations on schedule including Desire2Learn Learning Management System Implementation; Dual Enrollment Policy; Instructional Design Best Practices; Faculty and Staff Development Best Practices; Online Student Assessment, Orientation, and Retention Best Practices; Paper to Digital Conversion; and Course Offerings (putting the entire Bible and liberal arts core online).
Senior Manager, IT Services at Bob Jones University
August 2008 - January 2011
Chosen to lead IT realignment and best practice implementation. Earned Chief Information Executive Certification. Supported the CIO and the IT Steering Committee in accomplishing IT alignment, governance, and portfolio management; ensured the execution and completion of projects defined by these processes; maintained IT asset management; provided high measurable levels of system availability; and sustained an effective and efficient customer service operation with ongoing quality surveys. Implemented best practices in ITIL v3, IT Service Management (including metric benchmarking and governance tracking), and print device management.
Manager, IT Administration at Bob Jones University
June 2007 - August 2008
Responsible for the asset management in IT. This included overall IT financial and budget management, technology hardware and software asset management, human resources management, contract and compliance management, and real estate management. The primary duty was to assure that IT was a faithful steward of the organization's IT investment.
Founder and Headmaster at Sacramento Preparatory Academy
April 1993 - December 2004
Founded, funded, and led all aspects of a preparatory academy for eleven years. The average student percentile rank improved 17 points on standardized tests of achievement and proficiency after three years of instruction. Average upperclassmen ranked in the top 15% nationwide in standardized tests of achievement and proficiency.
Western Region Representative at Frank Barker Associates
May 1993 - June 1994
Conducted all phases of selling cycle. Traveled western region by air nearly every week. Scheduled and led meetings with physicists and physicians involving leading-edge technology concepts in medical physics for radiation diagnostics and radiation therapy. Met and exceeded all production goals.
West Coast Supervisor for CD-ROM Systems at Matthew Bender
January 1992 - March 1993
Designed and implemented programs for supplemental training. Assisted regional managers with training of sales representatives in product knowledge, system proficiency, and sales skills
Served on CD-ROM Research and Development Team that defined product, marketing, and support enhancements and then specialized in CD-ROM systems and implementing networking solutions to user applications. Ranked among the top three representatives internationally in new business development in local territory while maintaining supervisory responsibilities.
Territory Representative at Matthew Bender
February 1988 - January 1992
Designed and implemented annual marketing campaigns with legal publisher; drafted a blueprint for office operations including territory and itinerary administration procedures; created, recruited for, and supervised office support positions. Maintained 125% of quota. Achieved Pinnacle Club and President's Club performance in rookie year. Ranked among the top two sales representatives internationally. Earned multiple sales and marketing awards. Maintained President's Club status throughout tenure. Recognized for IT proficiency and leadership with leading-edge research technology, leading to promotion.
Play Ultimate Frisbee, Disc Golf, and Basketball regularly. Deacon,
Covenant Reformed Baptist Church (May 2007 – Present) Instruct adult Sunday school and preach regularly. Responsible for church accompanists, audio, bookkeeping, bulletin, business meeting minutes, publications, directory, current member list, filing, Lord’s Table, Sunday school setup, and worship setup.
Blood Donor, The Blood Connection (April 1993 – Present)
60+ Gallon Blood Donor, Frequent Plasma Donor, & Regular Platelet Donor. Performer, Sacramento Choral Society: Performed for two seasons (including Carnegie Hall engagement). Actor (numerous roles over decades).
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